Walk-in Description

Vividminda Technologies Pvt Ltd is looking for a customer support executive to join their Quixy team! If you are social and proactive, understand customer empathy, and ease their process, this job is for you. The ideal candidate will have good communication skills, accountability to the assigned customer accounts

Roles & Responsibilities

• Excellent problem-solving skills and the ability to handle complex technical issues.
• Strong written and verbal communication skills.
• Ability to collaborate with technical and non-technical teams.
• Customer-focused mindset with a commitment to delivering quality support.
• Ensure all customer queries and issues are logged as support tickets and tracked through the entire resolution lifecycle.
• Prioritize and assign tickets based on severity, impact, and customer requirements, ensuring that SLAs are met.

Experience and Education of Candidates

1 to 2 Years of Experience is required for the Customer Support position but the freshers can also attend this drive who have excellent communication skills and problem-solving skills. The education and qualification range is a technical degree B. Tech, MBA (Master of Business Administrator).

Note: The drive will be conducted on 16th Nov 2024 in a maintained location. The qualified candidates will enjoy a salary range of up to 4 LPA.

Basic FAQ for This Job

Job requirements to apply for this Customer Support Executive job position.

Ans: A candidate must have a minimum of 1 to 2 years of experience as a Customer Support Executive

Qualification for this job.

Ans: The candidate can be a Graduate from any of the following: BE/B. Tech, MBA/PGDM

The salary range for this job.

Ans: The salary range is between 20000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Hyderabad.

Hiring Process of this job

Ans: The hiring process all depends on the company. Normally for an entry-level, the candidate has to go for Aptitude, GD (If they look for communication), Technical tests, and face-to-face interviews.

This Customer Support Executive is a work-from-home job.

Ans: No, it's not a Work from Home Job.

How many job vacancies are opening for the Customer Support Executive position?

Ans: There are immediate 10 job openings for Customer Support Executive in our Organisation.

Disclaimer: As an online platform, we have tried our best to provide authentic details; however, we do not guarantee the authenticity of the above-mentioned walk-in details. Kindly cross-check with the organization before visiting for an interview. Kindly note that we never ask for money from job seekers, so be aware of fraud.